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Privacy and Cookie Policy

This is the official Privacy Policy for 21marine.com. Please review it carefully to understand how we collect, use, and protect your personal information.

This Privacy Policy describes how 21marine.com ("we", "our", or "the Store") collects, uses, and protects any information you provide when using this website. We are committed to safeguarding your privacy and ensuring that your personal data is protected at all times. We may update this policy occasionally, and we encourage you to check this page regularly to stay informed.

Information We Collect

We may collect the following information when you browse, create an account, or make a purchase:

  • Full name
  • Email address and contact number
  • Billing and shipping addresses
  • Order history and purchase preferences
  • Demographic data and user behavior analytics
  • Feedback, reviews, and survey responses

How We Use This Information

Your information helps us to:

  • Fulfill orders and provide customer support
  • Process payments securely
  • Improve website functionality and user experience
  • Send updates on your order status and promotional offers (with your consent)
  • Conduct analytics to better understand user preferences

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. All sensitive information is transmitted via Secure Socket Layer (SSL) technology and encrypted in our databases.

Cookies & Tracking

21marine.com uses cookies and similar technologies to improve your shopping experience. Cookies help us remember your preferences, keep your shopping cart updated, and collect analytics for site performance. You can modify your browser settings to manage cookie preferences at any time.

Third-Party Services

We may use trusted third-party services such as payment processors, marketing tools, and analytics platforms (e.g., Google Analytics) that operate under strict privacy agreements. These providers only receive the data necessary to perform their respective functions and are not authorized to use your information for other purposes.

Your Rights & Choices

You have the right to:

  • Access the personal data we hold about you
  • Request correction or deletion of your information
  • Opt out of marketing communications at any time
  • Restrict certain data processing activities

To exercise your rights or make inquiries, please contact our customer service via the Contact Us page. We will respond to all legitimate requests within a reasonable timeframe.

Links to Other Websites

Our website may contain links to external sites. Once you leave 21marine.com, we are no longer responsible for the privacy practices or content of those websites. Please review their privacy policies individually.

Cookie List

The following cookies may be used on our website for functional, analytical, and performance purposes:

Cookie Name Description
FORM_KEYUsed to prevent forged requests and enhance security.
PHPSESSIDIdentifies your session on the server.
GUEST-VIEWAllows guests to view and manage their orders.
PERSISTENT_SHOPPING_CARTStores cart and product history if you’ve opted in.
STFTracks products shared with friends via email.
STORERemembers your selected store view or language.
USER_ALLOWED_SAVE_COOKIERecords whether the user has accepted cookies.
MAGE-CACHE-SESSIDImproves load speed by caching pages.
MAGE-CACHE-STORAGELocal storage for faster page rendering.
MAGE-CACHE-STORAGE-SECTION-INVALIDATIONManages content updates efficiently.
MAGE-CACHE-TIMEOUTControls cache expiration for stored data.
SECTION-DATA-IDSIdentifies which data needs refreshing.
PRIVATE_CONTENT_VERSIONEnsures users see the latest content.
X-MAGENTO-VARYSupports dynamic page variation caching.
MAGE-TRANSLATION-FILE-VERSIONHandles translated content versions.
MAGE-TRANSLATION-STORAGEStores translated strings for quick access.